Phone System Do’s and Don’ts


There are so many different ways to approach the professional greetings for your phone system. Here are our Do’s and Don’ts.

Do’s for Your Greetings

  • Keep your greetings short and to the point, the quicker the caller gets to a human being the better
  • Start by stating your appreciation for your clients call or business
  • Provide alternatives such as a website address or email address to empower the caller
  • Write scripts as if you’re speaking, you don’t want to come across as too formal

Don’t for Your Greetings

  • Don’t promote your website unless there is something of value to offer
  • Don’t use someone with an accent if it isn’t appropriate for your business
  • Don’t make up a slogan or tagline if you don’t market one day to day
  • Don’t write anything longer than two or three sentences.

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Frequently Asked Questions

Our standard delivery is 3-5 business days. You may choose rush delivery for an additional charge.
You may choose to wait for them to become available again, or, select a new talent.
Every service has their own unique ways to uploading greetings. Please consult your service provider to determine how to insert them into your phone system.
Sorry! Please reply to the e-mail in which you received your completed order and we will gladly redo it for you.
In order to keep our costs down, support is limited to live-chat and email. Please email [email protected] for the quickest response.
Recordings are charged based on your word count. 250 words = one page and, one page = $99. A rush fee of $15 is applied for scripts that request a 24-hour turn-around.
In order to assure we can deliver your scripts within the rush delivery time frame, we cannot guarantee that every voice talent will be available.
Absolutely. We deliver all recordings as you submit them. You can order phrases, words or greetings of any time to compliment your Twilio app.
We have learnt over the years that too many choices actually make it more difficult for our clients. We have narrowed down our list to a select few Female and Male voice talent who do an amazing job at communicating your message.